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Error Message
Action
1. Check that the paper size you selected on the machine's display
matches the size of the paper in the tray.
Paper Size
Mismatch
For more detailed information, see the Online User's Guide:
Change the Paper Size and Paper Type.
2. Make sure you loaded the paper in the correct orientation and set
the paper guides at the indicators for your paper size.
For more detailed information, see the Online User's Guide: Load
Paper.
3. After you have checked the paper size and the paper orientation,
follow the LCD instructions.
If printing from your computer, make sure the paper size you selected
in the printer driver matches the size of paper in the tray.
For more detailed information, see the Online User's Guide: Print
Settings (Windows®) or Print Options (Mac).
Slowly push the paper tray completely into the machine.
Paper Tray #1 not
detected
Paper or a foreign object has prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
the Online User's Guide: Printer Jam or Paper Jam.
Refill Ink
The amount of remaining ink in one or more of the ink tanks is low.
The machine will stop all print operations.
Refill the ink tank.
For more detailed information, see the Online User's Guide: Refill the
Ink Tanks.
• You can still scan even if the ink is low or needs to be refilled.
Clean the paper pick-up rollers.
Repetitive No
Paper Fed
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
Remove any foreign objects and paper scraps in the machine.
Repetitive Paper
Jams
For more detailed information, see the Online User's Guide: Remove
Paper Scraps.
Sending Error
Select the correct document size option, and then press Fax Start
again.
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