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Q2. My wireless AC cannot find the AP. What should I do?
A2. Try the following solutions:
Check if you use the Tenda AC. The AP can only be
managed by Tenda AC.
Ensure that all the devices in the network are connected
properly and the AP has completed startup.
If VLANs have been defined in your network, verify that the
corresponding VLAN has been added to your AC.
Reboot the AP.
Ensure that the firmware versions of your AP and AC are the
same with the latest firmware versions available on
www.tendacn.com.
Reset your AP (refer to Q4 for details).
Q3. How to upgrade my AP?
A3. Perform as follows:
1.
2.
3.
4.
Choose your firmware version and download it from our
official website www.tendacn.com.
Unzip the file you downloaded.
Log in to the web UI of the AP, choose Tools >
Maintenance, and navigate to the Firmware Upgrade
section. Click Upgrade, select and upload the file ending
with .bin from the file folder you unzipped, and click
Upgrade.
After successful upgrade, reset your AP to apply your
settings. (refer to Q4 for details).