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(1) Other clients on the same machine have connected to the video;
(2) The port of UDP conflicts with that of other application programs of the computer. Modify
the device IP to test;
6.2.6 the videos of two network front-end products are alternately connected or disconnected
Possible causes:
(1) IP address conflict can be viewed by Searcher;
(2) MAC address conflict can be checked by Searcher;
(3) The IP address conflicts with the IP address of other computers;
6.3 Operation Failure
6.3.1 video cannot be connected normally in IE
Troubleshooting steps:
(1) Confirm that the host IP address and the network camera address are set in the same
network segment, if not in the same network segment, change to the same network segment;
Note: for example, in different network segments, the routing of these two network segments must
be ensured.
(2) Confirm the version of IE, it is recommended to install IE 6 and above;
(3) Confirm the normal installation of the video card driver and DirectX, it is recommended to
install the latest video card driver and DirectX;
(4) Temporarily shut down the anti-virus software and software firewall for further testing;
temporarily shut down the system's own firewall for further testing;
(5) Delete the previously downloaded control when connecting, reconnect and download the
installation control test;
(6) Replace the main engine for test;
(7) If you still have any questions, please contact us;
6.3.2 unable to connect sub code stream
Possible causes: there are too many other clients connected, and the number of connections is full;
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