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• Set the screen to turn off after a few
minutes of screen idle time. These can
be adjusted in Windows Power Options
or Mac Energy Saver setting.
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow
from the static
image displayed
appears on the
screen
• Alternatively, use a dynamically
changing screensaver.
Change the Response Time in the
Display menu OSD.
Image ghosting
Fast moving
images leave a
trail of shadow
images
• Set USB-C Prioritization to High
Resolution.
Issues of incorrect
refresh rate or
missing colors
• Check the resolution settings of your
graphic card.
Picture quality
(Refresh rate of
native resolution
changes from
60 Hz to 30 Hz;
or color depth
drops to 18 bits)
104 │ Troubleshooting