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Network dropped or
intermittent
No network
connection
• Check to ensure USB-C
Prioritization is set to High Data
Speed.
• Do not turn off the display during
network connection.
Ambient light
detection anomaly
• Check whether an object is
obstructing the sensor area.
• Ensure a webcam is not mounted
over the sensor area.
When Auto
Brightness is on,
the detected
ambient light drops
significantly
• Wipe clean any dust that may be
covering the sensor area.
• Ensure the display is not pivoted and
placed to another monitor side-by-
side.
106 │ Troubleshooting