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Set up phone 9
Manage dual SIMs
About dual SIMs
When two SIMs are inserted:
at the top of the home screen. If you see
, troubleshoot the issue.
•
You see
•
Both SIMs can make and receive calls and text messages.
•
Only the owner of the phone (not additional users or guests) can access dual SIM settings.
Temporarily turn SIM off
Sometimes, you might need to temporarily disconnect your SIM card from the mobile network, like when
you’re traveling, have privacy concerns, or are troubleshooting network issues. You can do this in Settings
by turning the SIM card off and back on when you’re ready to use it again.
Remember that turning off your SIM card disconnects you from the mobile network, so you won't be able to
make or receive calls, send or receive messages, or use mobile data with that SIM card until you turn it back
on.
1.
Go to Settings > Network & internet > SIM preferences.
2.
Next to the SIM name, turn the SIM off
or on
.
Set up SIMs
You can specify which SIM to use for mobile data, calls, and text messages:
1.
Go to Settings > Network & internet > SIM preferences.
2.
Tap Allow calls, then select a SIM or choose Ask every time.
3.
Tap SMS, then select a SIM or choose Ask every time.
Change SIM name, color, ringtone
When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The
SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned
to. You can rename the SIMs. You can also change SIM icon color to make them easy to differentiate.
1.
Go to Settings > Network & internet > SIM preferences.
2.
Tap the SIM to change.
3.
Change settings as needed.