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Error Prompts and Solutions
Specifications
Vacuum
If the appliance is not working properly, the screen display will show an error message. Please
refer to the below table to find your solution.
Model
HHR44A
Rated Power
400 W
Rated Voltage
21.6 V
Charging Voltage
27 V
Error Icon
Possible Cause
Solution
Clean Water Tank
Capacity
780 mL
Used Water Tank
Capacity
700 mL
Clean water is
insufficient.
Fill the clean water tank.
Charging Time
Approx. 4 hours
Run Time
50min (Quiet
Mode)
Used water tank is
full.
Empty the used water tank.
Charging Base
Roller brush is
stuck.
Clean the roller brush.
Model
HCBAR
Rated Power Input*
380 W
Tube is clogged.
Rated Input
220-240 V 50-60
Refer to the Care & Maintenance section to clean
the tube and dirt sensor (below the used water
tank).
Hz
Rated Output
27 V
1.6 A
The brush roller
and tube are dirty.
Place the appliance back onto the base for self-
cleaning.
* The rated input power refers to the power measured during a representative cycle for
entering the drying mode.
Error
Code
Possible Cause
Solution
E1-E7
Malfunction
Restart the appliance. If the problem persists,
please contact the customer service.
H1-H6
H7
Battery
overheating
Wait until the battery's temperature returns normal.
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