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Troubleshooting en
Troubleshooting Troubleshooting
TroubleshootingYou can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶Repairs to the appliance should only be carried out by trained specialist
staff.
▶Only use genuine spare parts when repairing the appliance.
Malfunctions
▶Insert the battery correctly.
The battery has not been in-
serted correctly.
→ "Inserting and charging the bat-
tery", Page 33
▶Charge the battery.
The battery has not been
charged.
→ "Charging", Page 34
1. Switch off the appliance and dis-
Fault
Cause
Troubleshooting
The appliance is not work-
ing.
The battery status display
does not show any status.
The red battery status dis-
play lights up for 10
seconds.
The battery has overheated
or overcooled.
connect the appliance from the
power supply.
2. Wait until battery has reached room
temperature.
1. Switch off the appliance and dis-
The appliance has over-
heated or overcooled.
connect the appliance from the
power supply.
2. Wait until the appliance has
reached room temperature.
▶Check whether the filter unit is com-
The dust container cannot
be inserted.
The filter unit is not com-
plete.
plete.
▶Check whether the filter unit and
The filter unit or dust con-
tainer is not positioned cor-
rectly.
dust container are inserted cor-
rectly.
Suction is reduced.
The filter is blocked.
1. Switch off the appliance and dis-
connect the appliance from the
power supply.
2. Clean the filter unit.
→ "Cleaning the filter unit",
Page 37
39