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EN EN Specifications
Troubleshooting
Robot
Base Station with Auto Empty
Problem
Solution
Model
RLD35GD
Model
RCDD0301
The robot will not resume cleaning after
charging.
Charging Time
Approx. 6 hours
· Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming
cleaning.
· The robot will not resume cleaning after you manually place the robot on the base station or send the
robot to charge via the app or the button .
Rated Input
220-240 V 50-60 Hz
Rated Voltage
14.4 V
The base station cannot automatically
empty the dust box.
Rated Output
20 V
1 A
Rated Power
75 W
· Check whether the dust bag in the dust tank is full.
· If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the
base station, or the dust box. If any, clean the blocked part in time.
Operation Frequency
2400-2483.5 MHz
Rated Power (during
dust emptying)
700 W
No water comes out of the water tank,
or only a little bit comes out.
Maximum Output Power
< 20 dBm
· Check whether there is water inside the water tank.
· Clean the air hole on the water inlet lid.
· Clean the mop pad if it becomes dirty.
· Make sure the mop pad and the mop pad holder is installed correctly according to the user manual.
Under normal use of condition, this equipment should be kept a separation
distance of at least 20 cm between the antenna and the body of the user.
Robot returns to the base station
without performing auto-empty tasks.
· DND mode prevents the robot from performing auto-empty tasks.
For more support, contact us via https://global.dreametech.com.
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