Текст страницы
EN EN Troubleshooting
Routine Maintenance
Robot Sensors
Charging Contacts and Signaling Area
Problem
Solution
Clean the charging contacts and the signaling area with a soft and dry cloth.
Wipe robot sensors by using a soft and dry cloth, as shown in the below
figure:
Robot does not turn on.
The battery is low. Recharge the robot on the charging dock, then try again.
Laser Distance
Sensor (LDS)
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32 °F (0 °C) and 104 °F (40 °C).
Return-to-Base Sensor
Robot does not recharge.
The charging dock is not receiving power. Please confirm that both ends of the power cord are plugged in correctly.
Poor contact. Clean charging contacts of the charging dock and robot.
Bumper
Robot does not return to
charging dock.
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Cliff Sensors
Battery
Robot is malfunctioning.
Turn off the robot and then reactivate it.
Robot is making a strange
noise.
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
The robot contains a high-performance lithium-ion battery pack. Make sure
that the battery remains well-charged for daily use to maintain optimal
battery performance. If the robot is not used for an extended period of
time, turn it off and put it away. To prevent damages from over-discharging,
charge the robot at least once every three months.
The dust box is full. Please clean it.
The filter is blocked. Please clean it.
Robot no longer cleans
effi ciently or leaves dust
behind.
A foreign object is caught in the main brush. Please clean it.
Note : A wet cloth can damage sensitive elements within the robot and the
charging dock. Please use a dry cloth for cleaning.
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