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Fix issues : Maintenance procedures 357
Update Android software
For best performance, keep your phone updated with the latest available Android software.
Check Android version number
To check what version of Android your phone is running:
1.
Go to Settings > About phone > Device details > Android version.
2.
The number displayed is your phone's Android version.
Install Android software updates
Your phone notifies you if an Android software update is available.
To manually check for updates, go to Settings > System updates > Check for updates.
If an upgrade is available, follow the onscreen instructions to install it.
Tips:
•
To save data charges, use a Wi‑Fi connection to download software updates.
•
For safety reasons, your phone may download security updates (not OS upgrades) automatically
over your mobile network if Wi-Fi is not available within a few days after you receive a notification
that a security update is available. In this case, data charges may apply depending on the carrier.
You can't downgrade to a previous software version after installing an update.
Check if and when updates are available
Types of updates:
•
Security updates contain fixes and improvements from Google for your current version of the Android
operating system. Motorola provides these updates to most phones on a regular basis.
•
Android OS updates are new versions of the Android operating system. Motorola provides OS updates
from Google to eligible phones as soon as possible.
To see if an OS update will be available for your phone, or if your phone is still eligible for security updates,
see the software update website for your country. Our support agents get their Android update information
from here too. If the website doesn't have a update release date for your phone, then we don’t know the
release date yet.
For Android OS updates, due to the number of phone models, regions and distribution channels, we may
have hundreds of software versions to test before we can release an update to your phone. Because we
depend on carriers and other key partners for certifications, independent testing and requests for changes,
which takes more time, phone owners may not all receive updates at the same time, even if they're in the
same region.