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Note:
If the above troubleshooting guide fails to
provide a solution, please visit our website
www.tineco.com for further support.
EN
WARRANTY
2-YEAR LIMITED WARRANTY
TROUBLESHOOTING
Problem
Solution
The appliance does
not turn on
Restart after cooling
down
Weak suction
• Only applies to purchases made from
authorized retailers of Tineco.
• Is subject to the adherence of the
requirements outlined in this instruction
manual, and is subject to further conditions
outlined below.
• This warranty is governed by and construed
under the laws of the country in which the
purchase took place. We provide 2-year
warranty or a warranty period as stipulated by
applicable local law, whichever is longer.
Install the dry filter or
clean and allow it to
dry completely
WHAT IS COVERED?
Brush roller tangled
indicator blinking
Remove blockages
Voice prompt:
Please clean the brush
roller
CWT empty indicator
blinking
Refill CWT
Voice prompt:
Clean Water Tank
empty, please refill
water and cleaning
solution
DWT full indicator
blinking
• Your Tineco appliance has a 2-year warranty
against original defects in material and
workmanship, when used for private
household purposes in accordance with
the Tineco Instruction Manual. Motorized
accessories and battery bought separately
come with a 1-year warranty.
• This warranty provides, at no extra cost to you,
all labor and parts necessary to ensure your
appliance is in proper operating condition
during the warranty period.
• This warranty will only be valid if the appliance
is used in the country in which it was sold.
Empty the dirty
water and then
reinstall the DWT
Voice prompt:
Please clean Dirty
Water Tank
WHAT IS NOT COVERED?
All lights off in
operation
Cool the appliance
down and restart
Battery level indicator
blinking
Charge the
appliance, or restart
Voice prompt:
Low battery, please
charge
Self-cleaning icon
blinking
Start self-cleaning
Tineco shall not be liable for costs, damages or
repairs incurred as a result of:
• Appliances purchased from an unauthorized
dealer.
• Careless operation or handling, misuse,
abuse and/or lack of maintenance or use not
in accordance with the Tineco Instruction
Manual.
• Use of the appliance other than for normal
domestic purposes, e.g. for commercial or
rental purposes.
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