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User Guide
Q6. What should I do if the display screen on my external monitor is black
and flickers?
If you’re display screen is black and flickers after connecting to the docking sta-
tion;
1) Try lowering the resolution and refresh rate.
2) Update the driver to the latest versions.
3) Try another HDMI/DP cable.
4) Restart your laptop.
Q7. Why does my screen display intermittent blanking, blurring, or color
casting when connecting to the HDMI port?
There is a chance that the video signal has been distorted after it is transmitted to
the monitor. This issue can be caused by the cable, monitor, laptop, and/or the
docking station. To troubleshoot where the issue is exactly, try using a new HDMI
cable, another monitor, or another laptop to check whether the display is normal.
Charging Issues
Q1. How many devices can this docking station connect to or charge?
See detailed information table below:
4 × USB (A+C) Total
Output Power
2.5-inch
Hard Drive
Charge Cellphone
(5V/1.5A)
2
1
With an external PD power supply 15W
10W
1
1 Without an external PD power supply
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