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Guarantee
We offer a one year warranty for all of our products. We will repair, replace or return
the product within the warranty period and within the scope of warranty service, and
restore the normal use function of the product for free within a reasonable time.
Products outside the warranty and warranty coverage will be covered by a paid
repair service in accordance with this service policy.
If your product needs warranty servicing, please email the original or copy of the
purchase invoice, the product or accessory that requires warranty to info@atvel.com
with as subject "warranty service". If you are unable to provide valid evidence such
as the original or photocopy of the invoice for the product or accessory, you may
be denied free of charge warranty servicing.
The following conditions do not apply to warranty and replacement terms:
1. The product is worn and worn normally.
2. Damage caused by human factors.
3. Damage caused by improper use or improper maintenance (including but not
limited to: for abnormal use, damage caused by incorrect connection and test).
4. It has been dismantled or repaired by any person or enterprise other than the
after-sales service center or authorized service center, or the attachment batch
number has been removed, the altered tamper-evident sticker is damaged
or illegible.
5. The product is out of warranty.
6. Damage caused by force majeure.
Support (After sales service instruction)
If you have any queries regarding your ATVEL appliance, call +1 229 252 83 58 or
e-mail support@atvel.com or visit www.atvel.com/support for online help, general
tips and useful information about ATVEL.
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