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11.3 Failed to find or connect my wireless network
Use the following method to troubleshoot the fault.
◼
If you cannot find any wireless network:
− Check that the wireless function is enabled when you are using a laptop with a built-in
wireless adapter.
− Check that the wireless adapter is installed properly and enabled successfully.
◼
If you can find other wireless networks except yours, ensure that your device is in the Wi-Fi
network coverage range of your routers.
11.4 Forgot my password
Use the following method to troubleshoot the fault.
◼
If you used the same password for Wi-Fi login and web UI login, reset the router by holding
down the WPS/RST button with a needle-like item (such as a pin) for about 8 seconds, and
perform settings again.
◼
If you used different passwords for Wi-Fi login and web UI login:
− If you forgot the web UI login password, reset the router by holding down the WPS/RST
button with a needle-like item (such as a pin) for about 8 seconds, and perform settings
again.
− If you remember the web UI login password but forget the Wi-Fi login password, log in to
the web UI and navigate to WiFi Settings to check the Wi-Fi login password.
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