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again;
6.5.2 If the video connection display is normal, but the image is black screen or seriously
distorted
Other features: no character superimposition, or the image is seriously distorted but can display
normally after zooming in
Possible causes:
(1) DirectX version is lower than 9.0c;
(2) The video card driver is incorrect, resulting in the DirectX acceleration function not starting,
windows
The performance of Server 2003 is more obvious;
(3) Full screen occlusion is set;
6.5.3 If the video can be connected under IE, but the display in the software is abnormal
Troubleshooting steps:
(1) Confirm whether the software version is correct;
(2) Confirm the correctness of "IP address" and "server type" of "server edit information" in the
software; it is recommended to adopt "main code stream + TCP" mode in LAN, and WAN
can adopt "bystream + TCP" mode;
(3) Confirm that the video is connected to the main interface of the software;
(4) Restart the software and connect;
6.6 Audio Failure
6.6.1 If video browsing and control are normal, but there is no front-end audio
Troubleshooting steps:
(1) Confirm that the driver and wiring of the corresponding sound card of the host are correct,
and you can play music to test whether it works;
(2) Confirm that "audio and video stream" is selected instead of "video stream";
(3) Verify the correctness of front-end pickup equipment and wiring;
(4) Refer to 6.6.2 audio signal weak solution;
6.6.2 weak audio signal
Troubleshooting steps:
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