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MY BOOK DUO
USER MANUAL
Monitoring Icon Alerts
The WD Quick View icon in the taskbar flashes to indicate device status:
IF the WD Quick View icon flashes . . .
THEN the device might be . . .
Green and white,
Locked or in a format that the WD SmartWare
software does not understand (non-Windows
format in a Windows environment).
White,
Degraded.
Red,
Either:
Overheated.
Power down the device and let it cool for
60 minutes. Power it back on, and if the
problem persists, contact WD Support.
In some other RAID error condition.
Hover the pointer over the WD Quick View icon to find out which device is causing the
icon alert (see “Checking Device Status”).
Safely Disconnecting the Device
CAUTION! To prevent data loss, close all active windows and applications before
shutting down or disconnecting the device.
You can safely disconnect the device by either:
Right-clicking the WD Quick View icon in the taskbar and selecting the Safely
remove option for your device:
Right-clicking the device icon on the WD SmartWare Home screen and selecting the
Safely remove option.
Right-clicking the device icon on the WD Drive Utilities screen and selecting the
Eject Disk option
Wait for the power/activity LED to turn off before disconnecting the device from the
computer.
MANAGING AND CUSTOMIZING THE DEVICE – 57