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Troubleshooting en
Troubleshooting Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶Repairs to the appliance should only be carried out by trained specialist
staff.
▶Only use genuine spare parts when repairing the appliance.
▶If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
▶Change the dust bag.
Fault
Cause
troubleshooting
The appliance is not work-
ing.
The dust bag change indic-
ator lights up.
→ "Changing the dust bag",
Page 18
- Switch on the household fuse.
- Set the lowest performance level.
The household fuse trips
when the appliance is
switched on.
Several appliances are oper-
ated simultaneously at an
electrical mains supply.
→ "Controlling the power", Page 15
3. Switch the appliance on.
→ "Switching on the appliance",
Page 15
1. Dismantle the appliance.
Suction is reduced.
Nozzle, telescopic tube or
hose are blocked.
→ "Dismantling the appliance",
Page 16
2. Remove the blockage.
The dust bag is full.
▶Change the dust bag.
→ "Changing the dust bag",
Page 18
The HEPA hygiene filter is
blocked.1
▶Clean the HEPA hygiene filter1.
→ "Cleaning the HEPA hygiene fil-
ter", Page 17
The Micro-Hygiene exhaust
filter is blocked.1
▶Clean the Micro-Hygiene exhaust
filter1.
→ "Cleaning the Micro-Hygiene ex-
haust filter ", Page 17
1 Depending on the appliance specifications
19