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Picture 143 - Screenshot
13.5 Watch dog
When encountering an exception, the watchdog can detect the exception and restart the phone. You can log
in to the web page [System] >> [Tools] >> [Watchdog] to enable or disable the watchdog. The startup script
periodically checks whether the watchdog is running. If the watchdog is not detected within a short period of
time, it will run again. Will reboot the entire system.
13.6 Diagnosis
The device diagnosis function of the web page [System] >> [Tools] >> [Diagnosis] can be used to diagnose
the connection between the phone and the network. You can select PING or Route Tracing. After selecting
PING or Route tracing, enter the computer ip address, phone ip address, or public ip address, and click Start.
You can check whether the connection is normal.
13.7 Network Packets Capture
Sometimes it is helpful to dump the network packets of the device for issue identification. To get the packets
dump of the device, user needs to log in the device web portal, open page [System] >> [Tools] and click
[Start] in “Network Packets Capture” section. A pop-up message will be prompt to ask user to save the
capture file. User then should perform the relevant operations such as activating/deactivating line or making
phone calls and click [Stop] button in the web page when operation finished. The network packets of the
device during the period have been dumped to the saved file.
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