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In the following scenarios, the manager and secretary register the same SCA account and the account is
configured based on the preceding steps.
Scenario 1: When this account receives an incoming call, the phone sets of both the manager and the
secretary will receive the call and ring. If the manager is busy, the manager can reject the call and the
manager's phone set stops ringing but the secretary's phone set keeps ringing until the secretary
rejects/answers the call or the call times out.
Scenario 2: When this account receives an incoming call, if the secretary answers the call first and the
manager is required to answer the call, the secretary can press the Public Hold key to hold this call and notify
the manager. The manager can press the line key corresponding to the SCA to answer the call.
Scenario 3: The manager is in an important call with a customer and needs to leave for a while. If the
manager does not want others to retrieve this call, the manager can press the Private Hold key.
Scenario 4: The manager is in a call with a customer and requires the secretary to join the call to make
records. The secretary can press the corresponding SCA line key to barge in this call.
9.8 Message
9.8.1 SMS
If the service of the line supports the function of the short message, when the other end sends a text
message to the number, the user will receive the notification of the short message and display the icon of the
new SMS on the standby screen interface.
Picture 76 - SMS icon
Send messages:
Go to [Menu] >> [Message] >> [SMS].
Users can create new messages, select lines and send numbers.
After editing is completed, click Send.
View SMS:
Use the navigation keys to select the standby icon [message]
After selecting, press the navigation key [OK] to enter the SMS inbox interface.
Select the unread message and press [OK] to read the unread message.
Reply to SMS:
Use the navigation keys to select the standby icon [Message].
After selecting, press the navigation key [OK] to enter the SMS inbox interface.
Select the message you want to reply to, select Softkey's [Reply], edit it, and click Send.
9.8.2 MWI (Message Waiting Indicator)
If the service of the lines supports voice message feature, when the user is not available to answer the call,
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