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After an account is configured and successfully registered, you can configure lines whose DSS Key is Shared
Call Appearance on the Function Key page to facilitate viewing the call status of the group. Each line key
represents a call appearance. Understand the call status by referring to 6.3 Appendix III –LED .
To facilitate private hold, configure keys whose DSS Key is Private Hold on the Function Key page. Pay
attention that the public hold key is the softkey-hold key during a call.
Picture 75 - Set Private Hold Function Key
Each phone registered with the BroadSoft server should be configured as above, then the SCA function
can be used.
2)
LED Status
To facilitate viewing the call status of a group, configure the DSS Key as SCA. The following table describes
the LEDs of lines in different states.
Table 13 - LED Status of SCA
State&Direction
Local
Remote
Idle
Off
Off
Seized
Steady green
Steady red
Progressing (outgoing call)
Steady green
Steady red
Alerting (incoming call)
Fast blinking green
Fast blinking green
Active
Steady green
Steady red
Public Held (hold)
Slow blinking green
Slow blinking red
Held-private (private hold)
Slow blinking yellow
Steady red
Bridge-active (Barge-in)
Steady green
Steady red
Bridge-held
Steady green
Steady red
3)
Shared Call Appearance(SCA)
The following lists a couple of instances to facilitate understanding.
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