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Problem
Possible cause
Remedy
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Hob²Hood does not work.
You covered the control panel.
Remove the object from the control
panel.
You use a very tall pot which blocks
the signal.
Use a smaller pot, change the cooking
zone or operate the hood manually.
The sensor fields become hot.
The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear zones,
if possible.
There is no sound when you
touch the panel sensor fields.
The sounds are deactivated.
Activate the sounds. Refer to "Daily
use".
Refer to "Daily use".
comes on.
Child Safety Device or Lock oper‐
ates.
The control bar blinks.
There is no cookware on the zone or
the zone is not fully covered.
Put cookware on the zone so that it
fully covers the cooking zone.
The cookware is unsuitable.
Use suitable cookware. Refer to "Hints
and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
and a number come on.
There is an error in the hob.
Deactivate the hob and activate it
again after 30 seconds. If
comes on
again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
You can hear a constant beep
noise.
The electrical connection is incor‐
rect.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
8.2 If you cannot find a solution...
technician or dealer will not be free of charge,
also during the warranty period. The
information about guarantee period and
Authorised Service Centres are in the
guarantee booklet.
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Make sure, you operated the hob
correctly. If not the servicing by a service
9. TECHNICAL DATA
9.1 Rating plate
Model IPE84531FB
PNC 949 597 479 01
Typ 62 D4A 20 AA
220 - 240 V / 400 V 2N 50 - 60 Hz
Induction 7.35 kW
Made in: Germany
ENGLISH
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