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Fix issues : App issues 351
Camera issues
Photo looks blurry
Wipe the lens clean with a soft, dry cloth and take the photo again.
If new photos still look blurry:
•
Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality.
•
Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital photo. If you use
zoom during the shot itself, pixelation will be more evident.
•
If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works best for
outdoor shots; the algorithm that stitches the images together isn't optimized for indoor, up-close
shots.
Accidentally deleted photos
You can try to recover recently deleted photos.
If recovered, make sure that you back up your photos to the cloud.
WhatsApp camera issues
If you installed WhatsApp and have problems taking photos or videos with it:
1.
Check for updates to the app.
2.
Clear the app's cache.
3.
If the problem continues, open WhatsApp, touch
> Settings > Help and search for information about
your issue.
Error: Please restart camera to continue
After each troubleshooting step, check to see if the issue has been fixed:
1.
Turn your phone off and then on again.
2.
Clear the cache for the Camera app.
3.
Check for updates to your Camera app.
4.
Use safe mode to see if installed apps are causing the issue and uninstall as needed.
If the camera works correctly in safe mode, a third-party app is probably causing the issue.
Error: Camera busy
This error can occur if you use the camera in one app and then switch to another app that requires
permission to access the camera.
After each troubleshooting step, check to see if the issue is fixed:
1.
Turn your phone off and then on again.