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Fix issues : Maintenance procedures 359
Then, if you're still experiencing problems, try resetting all network settings:
1.
Go to Settings > System > Reset options.
2.
To reset your network connection, tap Reset mobile network settings.
3.
To reset other connections, tap Reset Bluetooth and Wi‑Fi.
4.
Try to reconnect to Wi-Fi, mobile data and Bluetooth, or try to share your internet connection again.
Reset battery, display and storage settings
Use this reset if you have:
•
Battery issues: poor battery performance, excessive battery drain, charging cycle issues, miscalibrated
battery percentage readings
•
Display issues: flickering screen, colour calibration problems, features like Dark mode or Adaptive
brightness aren't working correctly
•
Sluggish phone performance
•
Incorrect calculation of available storage space
•
Issues installing or updating an app
If you're unsure about the source of your issue, use this reset to see if it resolves the issue. This won't affect
your data, apps or personal settings. It's less drastic than a full factory reset, which erases everything.
What gets deleted/removed when you reset
•
Changes you made in Settings > Battery, Display, or Storage
•
App-specific battery optimisations (After you reset, your phone will relearn your charging patterns and
app usage, potentially improving battery life over time.)
•
Unnecessary cache data and any corrupted system files
Your personal data, like photos, contacts and apps, will not be deleted. The reset only affects the system's
management of those areas.
Reset
1.
Go to Settings > System > Reset options.
2.
Tap Reset device settings and unlock the phone.
3.
To confirm you want to reset, tap Reset device settings again.
Reset app preferences
This reset doesn't allow you to choose individual apps; all apps will be reset.
Before resetting all apps, if you're having trouble with one or two apps, reset the apps individually.
If you still experience the following issues, then reset all apps:
•
App crashes frequently or won't open
•
App doesn't behave as expected
•
App uses too much battery or data