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Printer Paper Jam(11) Paper is jammed at the Exit Sensor.
< User Check >
(1) Open the rear cover to remove the jammed paper.
(2) Check paper path.
(3) Check the exit sensor.
Step
Cause
Solution
1
Foreign objects on the paper
path.
Clean the paper path.
2
Exit sensor cable was loose.
Reconnect the cable.
3
Spring of the exit sensor failed
due to foreign objects.
Replace exit sensor.
4
IF98 board failed.
ReplaceIF98
5
Main board malfunctioned.
Replace the main board..
Check step: Check paper path and sensors (Refer to Sensor Setting information check)
Paper Jam Error(200333)
Printer Paper Jam(12) Paper is jammed between Exit Sensor and Duplex sensor.
< User Check >
(1) Open the rear cover to remove the jammed paper.
(2) Check paper path.
Step
Cause
Solution
1
Foreign objects on the paper
path.
Clean the paper path.
2
Main board malfunctioned.
Replace the main board..
Check step: Check paper path and sensors (Refer to Sensor Setting information check)
Paper Jam Error(200334)
Printer Paper Jam (13). Paper is jammed in the Duplex Sensor.
< User Check >
(1) Open the Duplex Unit to remove the jammed paper.
(2) Check paper path.
Step
Cause
Solution
1
Foreign objects on the paper
path.
Clean the paper path.
2
Duplex sensor is contaminated.
Clean duplex sensor.
3
Duplex roller failed.
Replace duplex unit.
4
Main board malfunctioned.
Replace the main board..
Check step: Check paper path and sensors (Refer to Sensor Setting information check)
Paper Jam Error(200335)
Printer Paper Jam (14). Paper is jammed between Duplex Sensor and Deskew Sensor.
< User Check >
(1) Open the Duplex Unit to remove the jammed paper.
(2) Check paper path.
Step
Cause
Solution
1
Foreign objects on the paper
path.
Clean the paper path.
2
IF98 board failed.
Replace the IF98 board.
3
Main board malfunctioned.
Replace the main board..
Check step: Check paper path and sensors (Refer to Sensor Setting information check)
Confidential
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