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Automatically matching APN failed
On the SIM Settings page, automatic matching of APN parameters is available. Manually selecting
Profile name or creating Profile will suspend the matching. When “Matching failed, please set
Profile manually.” is shown on the page, you need to manually configure the correct APN
parameters according to the page prompts.
APN not correctly identified
When “APN not correctly identified” is shown between the internet and the router, it indicates
that you need to configure the correct APN parameters. Click APN not correctly identified to
navigate to the Internet Settings page and modify APN parameters.
Data traffic disabled
When “The data traffic has been manually disabled. Please enable it.” is shown between the
internet and the router, ensure that the Mobile Data function is enabled on the Internet Settings
page.
Network connection disabled
When “The network connection has been manually disabled. Please enable it.” is shown between
the internet and the router, you can click Connect to connect to the internet again on the Internet
Settings page.
Monthly data limit reached
When “The monthly data limit is reached.” is shown between the internet and the router, it
indicates that the router will disconnect from the internet automatically when the limit is reached.
Refer to Mobile Data to modify the related parameters.
Connection failed
When “Connection failed.” is shown between the internet and the router, it indicates that the
connection is abnormal.
Try the following solutions:
−
Navigate to Internet Settings, and ensure that the Mobile Data and Data Roaming
functions are enabled.
−
Navigate to Internet Settings, and ensure that the dial-up settings parameters are
identified by the router automatically. If not, ensure that the SIM card is inserted properly,
or refer to Create an APN profile manually to access the internet to configure the router.
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Document Version: V1.0