Текст страницы
en
The door is locked.
▶Open the door using the emergency release.
Fault
Cause and troubleshooting
The door cannot be
opened due to a
power cut.
→ Page 43
Drum jerks after the
programme starts.
Not a fault. An internal motor test is started.
No action required.
Drum rotates, water
does not flow in.
Not a fault. Load detection is active for up to 2
minutes.
No action required.
No water is visible in
the drum.
Not a fault. Water is below the visible area.
No action required.
The spin cycle runs
several times.
Appliance is not correctly aligned.
▶Align the appliance. → Page 15
The appliance feet are not fixed.
▶Secure the appliance's feet. → Page 15
Not a fault. The appliance eliminates an imbalance by
repeatedly redistributing the laundry.
No action required.
The appliance is vi-
brating, 'wandering'
and making loud
noises during the spin
cycle.
Transit bolts have not been removed.
▶Remove the transit bolts.
High spin speed not
reached.
The appliance is using a reduced spin speed to elim-
inate an imbalance.
No action required.
The programme dura-
tion changes during
the wash cycle.
Not a fault. The programme sequence is optimised
electronically, another rinse cycle is switched on due
to heavy foam build-up, or an imbalance is eliminated.
No action required.
Whooshing, hissing or
sucking noises.
A foreign object is in the drain pump.
▶Clean the drain pump. → Page 33
Not a fault. Water is pumped in or detergent solution
is pumped out.
No action required.
Banging noises, rat-
tling in the drain
pump.
There are detergent
residues on the laun-
dry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶Start the Rinse
programme or brush out the
laundry after drying.
Damp stains have
formed on the fabrics
after the Iron As-
sist programme has
ended.
Water droplets from the drum or from the door have
moistened the fabrics. The drops come from either
condensed steam or the residual moisture from the
previous wash programme.
▶Iron the fabrics or hang them up to dry.
40