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Settings
To reset the password, go to the USB storage backup screen, tap
> Reset
password, and follow on-screen instructions to complete the reset.
The reset password is valid only for subsequent backups, not for previous backups.
Recover backup data from USB storage devices
1 Connect the phone to the USB storage device with a USB OTG cable.
2 Go to phone Settings > System & updates > Backup & restore > Data backup >
External storage and select USB storage on the External storage screen.
3 Select the appropriate backup record entry in the RESTORE FROM BACKUP list and
open it.
4 Select the data you need to recover, tap Restore, follow the prompts to enter the
password, and then recover the data.
Restore Your Phone to Default Settings or Factory Settings
Reset Network Settings
This operation will reset your Wi-Fi , mobile data network, and Bluetooth settings. It will
not change any other settings on your phone or delete any data.
Go to Settings > System & updates > Reset, touch Reset network settings, then follow
the onscreen instructions to reset network settings.
Reset All Settings
This will restore network settings, lock screen passwords and home screen layout. If the
phone supports fingerprint or face recognition, it will also restore fingerprint and face IDs,
but will not delete other types of data or files. Other settings, including , user account,
device administrator will not be restored.
If you have set password and Fingerprint or Face ID in the app at the same time (such as Safe),
the Fingerprint or Face ID will be deleted after restoring the settings, but the password will
stay. Please backup the data in advance before restoring the settings.
If Stay in sync is enabled, and the Data Sync switch is turned on, the Wi-Fi setting data
stored locally or on the cloud of the phone and other Honor devices (logged in to the same
Honor ID) will be restored at the same time.
Go to Settings > System & updates > Reset, tap Reset all settings, and restore it based on
the prompt.
Restore Factory Settings
This operation will erase data on your phone, including your accounts, app data and
system settings, installed apps, music, images, all files in the internal storage, security chip
contents, and locally-stored system, app, and personal data related to Honor IDs. Make
sure to back up your data before restoring your phone to its factory settings.
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