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Troubleshooting
Paper Jams
C0JS-092
If paper jams in the machine, [Paper jammed.] appears on control panel. Follow the displayed instructions on how to
clear the paper jam.
For details about clearing paper jams from various parts of the machine, see below.
Multi-purpose tray and paper drawer
Paper Jams in a Paper Source(P. 436)
Output tray and rear side
Paper Jams in the Output Tray and Rear Side(P. 435)
Do not forcibly remove the jammed paper from the machine.
●Forcibly removing the paper may result in personal injury or damage parts of the machine. If you cannot
remove the paper, contact your dealer or service representative.
If the Problem Persists(P. 507)
When All Paper Jams Have Been Cleared
●Immediately remove your hands from the machine so that your clothing and hands do not get caught in the
rollers.
When clearing paper jams, do not turn the power OFF.
●Data being printed is erased when you turn the power OFF.
When the Paper Gets Torn
●Be sure to remove it so that no pieces remain.
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