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Troubleshooting
The Machine Connected via WSD Port Is Not Displayed During Driver Installation
C0JS-0A2
Troubleshoot by checking the items below.
Check the Settings of the Machine.
Configure the settings below if they have not been configured.
The machine must be restarted to apply the settings.
WSD Printing and Multicast Discovery Settings
Log in to Remote UI in Administrator Mode
[Settings/Registration]
[Network Settings]
[WSD Settings]
[Edit]
select the [Use WSD Printing] and [Use Multicast Discovery] checkboxes
[OK]
restart the
machine.
On the control panel, select [Menu] in the [Home] screen, and then select [Preferences] to configure the
settings.
[WSD Settings](P. 310)
Selecting the Page Description Language
Select the page description language (PDL) of the installed driver.
Log in to Remote UI in Administrator Mode
[Settings/Registration]
[Printer Settings]
[PDL Selection
(Plug and Play)]
[Edit]
select the PDL in [Network]
[OK]
restart the machine.
On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the
settings.
[Network](P. 369)
Check the OS Network Settings.
Configure the settings below if they have not been configured.
In Windows, click [
] (Start)
[
] (Settings)
[Network & Internet]
[Properties]
[Private network]
Check Whether the Driver Is Installed.
Use the following procedure to check whether the driver of the machine is displayed.
In Windows, click [
] (Start)
[
] (Settings)
[Bluetooth & devices]
[Printers & scanners]
check
whether the driver is displayed.
If the driver is displayed, it is installed. In this case, uninstall the driver, and then reinstall it.
For details about uninstalling and installing drivers, see the driver manual at the online manual site.
https://oip.manual.canon/
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