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Troubleshooting
Cannot Access Remote UI
C0JS-0AS
If the message [Cannot access Remote UI.] or [Cannot continue the settings because the function to perform settings
for the device is restricted.] appears and you cannot access Remote UI, troubleshoot by checking the items below.
Set the Remote UI Password.
To access the Remote UI, you must set the Remote UI Password.
Administrator privileges are required to configure the setting.
[Home] screen on the control panel
[Menu]
[Management Settings]
[Remote UI Settings/
Update Firmware]
[Remote UI Settings]
[Use Password]
[On]
enter the
password
enter the password again
- You cannot set a password consisting of all zeros, such as "0000."
- A Remote UI Password is not required when Department ID Management is enabled.
Change the Administrator PIN.
When logging in with Administrator Mode, you must change the Administrator PIN from the default settings.
Administrator privileges are required to change the settings.
[Home] screen on the control panel
[Menu]
[Management Settings]
[User
Management]
[Admin. Info. Settings]
[Administrator ID and Administrator
PIN]
enter the Administrator ID
enter the PIN
enter the PIN again
* You cannot set a Administrator ID or PIN consisting of all zeros, such as "00" or "0000000."
* Only allow certain administrators to have access to the Administrator ID and PIN after the settings are
changed.
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