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Troubleshooting
Streaks Appear
C0JS-098
Troubleshoot by checking in the following order:
Step 1: Checking the Paper(P. 444)
Step 2: Checking the Toner Cartridges(P. 444)
Step 3: Checking the Usage Environment of the Machine(P. 444)
Step 4: Checking the Maintenance Status(P. 445)
Step 1: Checking the Paper
Are You Using Appropriate Paper?
Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper(P. 15)
Loading Paper(P. 101)
Step 2: Checking the Toner Cartridges
Check the Remaining Amount of Toner in the Toner Cartridges.
Check the remaining amount of toner in the toner cartridges, and replace any toner cartridges, as needed.
Checking the Remaining Amount of Consumables(P. 418)
Replacing the Toner Cartridges(P. 412)
* Depending on the usage condition of the machine, the actual remaining amount of toner may be lower than
indicated or the parts may be deteriorated. If the condition persists even after replacing the toner cartridge
indicated to have a low amount of toner, it is recommended to replace the other toner cartridges as well.
Step 3: Checking the Usage Environment of the Machine
Are You Using the Machine in an Environment with Sudden Temperature Changes?
Sudden temperature changes can create condensation, which can result in faded or blurry images and text.
Setting [Control Condensation] to [On] may solve the problem.
[Home] screen on the control panel
[Menu]
[Adjustment/Maintenance]
[Maintenance]
[Control Condensation]
[On]
* During condensation removal, a blank sheet of paper may be output without being printed correctly. If you
set this to [On], you can set whether to restrict printing.
* If you set this to [On], you must keep the machine ON to continuously remove the condensation. The Auto
Shutdown Time setting is disabled.
Is the Machine Installed in a Location Subject to Strong Wind Such as from an Air
Conditioner?
If so, adjust the air direction and volume of the air conditioner.
If that does not work, setting [Switch Paper Feed Method] to [Print Side Priority] may improve the problem.
[Home] on the control panel
[Menu]
[Function Settings]
[Common]
[Paper Feed
Settings]
[Switch Paper Feed Method]
[Print Side Priority]
444