Инструкция принтер лазерный Canon i-SENSYS LBP646Cdw

If the Problem Persists (стр. 515 из 537)

Бренд: Canon

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Troubleshooting

If the Problem Persists

C0JS-0C2

If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative.

Do not disassemble or repair the machine yourself.

●Disassembling or repairing the machine yourself may void the warranty.

Checks Before Contacting Us

●Product name (LBP647Cdw / LBP646Cdw)

●Dealer purchased from

●Details of the problem (such as operation details and their results)

●Serial number

How to Look Up the Serial Number

on the control panel

[Device Status]

[Serial Number]

●You can also check this information using Remote UI from a computer.
Managing the Machine from a
Computer (Remote UI)(P. 263)

●You can also check this information on the label on the back of the machine.

507

Оглавление

Contents 2
About the Machine 10
Supported Functions 11
Administrator ID and PIN 12
Measures to Prevent Unauthorized Access 13
Names of Parts and Their Functions 15
Front Side 16
Rear Side 17
Interior 18
Control Panel 19
Multi-Purpose Tray 21
Paper Drawer 22
Usable Paper 23
Precautions When Handling Paper 27
Specifications 28
Basic Specifications 29
Print Specifications 31
Network Specifications 34
Security and Management Function Specifications 35
Supported Environment 40
Recommended Functions 41
Cost Savings 42
Making Operations More Efficient 43
Setting Up 45
Configuring the Default Settings (Setup Guide) 46
Configuring the Initial Settings for Remote UI and Web Service Usage 48
Setting Up the Network 50
Selecting Wired or Wireless LAN 52
Connecting to a Wired LAN 53
Connecting to a Wireless LAN 54
Connecting to a Wireless LAN by Using the Router Button (Push Button Mode) 56
Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode) 57
Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method) 59
Connecting to a Wireless LAN by Setting the Details (Manual Setup Method) 61
Setting IPv4 Addresses 63
Setting IPv6 Addresses 65
Configuring Your Machine for Your Network Environment 67
Manually Configuring the Ethernet Settings 68
Configuring DNS 69
Configuring SMB 72
Configuring WINS 73
Configuring SNMP 74
Configuring SNTP 77
Configuring SLP Communication 79
Checking the Network Status and Settings 81
Installing Software and Drivers to the Computer 84
Basic Operations 86
Turning ON and OFF the Machine 87
Turning ON the Machine 88
Turning OFF the Machine 89
Restarting the Machine 92
Reducing Power Consumption (Sleep Mode) 94
Using the Control Panel 96
Screens Displayed on the Control Panel 97
[Home] Screen 99
[Status Monitor] Screen 100
How to Operate the Control Panel 102
Entering Characters 104
Customizing the [Home] Screen 107
Logging In to the Machine 108
Loading Paper 109
Loading Paper in the Paper Drawer 110
Loading Paper in the Multi-Purpose Tray 115
Preparations and Orientation for Loading Envelopes 117
Orientation for Loading Paper with a Logo 119
Specifying the Paper Size and Type 121
Setting the Paper Size and Type for the Paper Drawer 122
Setting the Paper Size and Type for the Multi-Purpose Tray 124
Registering a Frequently Used Paper Size and Type for the Multi-Purpose Tray 126
Registering Non-standard Size Paper (Custom Paper) 128
Hiding Unused Paper Sizes 129
Using the Appropriate Paper Source for Each Function 130
Inserting and Removing a USB Memory Device 131
Changing the Default Settings 133
Changing the Default Settings 134
Adjusting the Sound Volume 135
Adjusting the Volume 136
[Volume Settings] Screen 137
Printing 139
Printing Preparations 141
Preparing to Print from a Computer 142
Configuring a Printer Port (Windows) 143
Setting Up a Print Server 146
Preparing to Print from a USB Memory Device 149
Preparing to Receive and Print I-Faxes 150
Printing from a Computer 152
Registering Non-standard Size Paper to the Computer (Custom Size) 155
Printing a Document Secured with a PIN (Secure Print) 157
Changing the Time Period That Print Data with a PIN (Secure Data) Is Saved 160
Enabling Secure Print in a Printer Driver (macOS) 161
Printing from a USB Memory Device (Memory Media Print) 162
Screen for Selecting Files in USB Memory Device 164
Memory Media Print Settings 165
Receiving and Printing I-Faxes 170
Changing the Print Settings of the Received I-Fax 171
Canceling Printing 172
Viewing the Print Job Status and Log 174
Linking with Mobile Devices and Integrating with a Cloud Service 176
Preparations for Linking with Mobile Devices and Integrating with a Cloud Service 178
Preparations for Direct Connection 179
Preparations for Using Universal Print 181
Registering the Machine to Microsoft Entra ID 182
Registering the Machine to the Computer 185
Preparations for Using AirPrint 186
Connecting a Mobile Device to the Machine 189
Connecting a Mobile Device via Wireless LAN Router (LAN Connection) 190
Connecting a Mobile Device Directly to the Machine (Direct Connection) 191
Using a Dedicated Application to Print (Canon PRINT) 194
Using the Cloud Integration Service to Print 195
Printing with Universal Print 196
Using AirPrint Application to Print Data 197
Printing from an Android Device 200
Printing from a Chrome OS Device 202
Security 204
Setting the ID and PIN for the Administrator 205
Authenticating Users and Managing Groups 207
Authenticating Users and Managing Groups with Department ID (Department ID Management) 208
Registering a Department ID and PIN 210
Enabling Department ID Management 212
Setting the Department ID and PIN on a Computer 213
Confirming Usage by Department ID 216
Protecting the Network 217
Setting the Firewall 218
Changing the Port Number 221
Using a Proxy 222
Using TLS 224
Using IPSec 226
Using IEEE 802.1X 230
Managing and Verifying a Key and Certificate 232
Generating a Key and Certificate 233
Generating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a Certificate 235
Generating a Key and Obtaining and Registering a Certificate from an SCEP Server 238
If an Error Is Displayed in the Certificate Issuance Request Status 243
Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority 245
Verifying a Received Certificate with OCSP 247
Preventing Leaking Information 248
Restricting Use of Memory Media 249
Restricting Use from a Mobile Device 251
Restricting Printing 252
Restricting Printing from a Computer to Secure Print 253
Preventing Unauthorized Use 254
Restricting Use of Remote UI 255
Preventing Connection to Computer via USB Port 257
Configuring LPD, RAW, or WSD 258
Disabling HTTP Communication 260
Restricting Use of the Control Panel 261
Applying a Security Policy 262
Security Policy Items 264
Managing the Machine 269
Setting the Date and Time 270
Managing the Machine from a Computer (Remote UI) 271
Starting Remote UI 272
Portal Page of Remote UI 275
Checking Usage and Logs with Remote UI 277
Monitoring the Usage 279
Checking the Number of Printed Pages (Check Counter) 280
Printing and Viewing Reports and Lists 281
Changing the Report and List Print Settings 283
Sending Logs 284
Importing and Exporting the Settings 285
Updating the Firmware 288
Initializing the Settings and Data 291
Settings Menu Items 295
[Preferences] 296
[Display Settings] 298
[Timer/Energy Settings] 302
[Network] 306
[Wi-Fi Settings] 312
[TCP/IP Settings] 314
[External Interface] 321
[Accessibility] 322
[Volume Settings] 324
[Adjustment/Maintenance] 326
[Adjust Image Quality] 327
[Auto Correction Settings] 329
[Special Processing] 331
[Adjust Action] 338
[Maintenance] 339
[Function Settings] 340
[Common] 342
[Paper Feed Settings] 343
[Print Settings] 345
[Printer] 346
[Printer Settings] 347
[PDL Selection (Plug and Play)] 377
[Receive] 378
[Common Settings] 379
[Email Settings] 380
[Access Files] 381
[Common Settings] 382
[Management Settings] 387
[User Management] 389
[Device Management] 390
[Remote UI Settings/Update Firmware] 393
[Remote UI Settings] 394
[Data Management] 395
[Security Settings] 397
[Authentication/Password Settings] 399
Settings that Can Be Imported and Exported 400
[Preferences] 401
[Adjustment/Maintenance] 406
[Function Settings] 407
[Management Settings] 410
Maintenance 413
Cleaning the Machine 415
Cleaning the Surface of the Machine 416
Cleaning the Fixing Assembly 417
Cleaning the Transfer Belt 418
Replacing Consumables 419
Replacing the Toner Cartridges 420
Checking the Remaining Amount of Consumables 426
List of Consumables 427
Toner Replenishment Service 430
Adjusting the Print Quality and Position 432
Calibrating the Gradation 433
Correcting Color Mismatch 434
Adjusting the Print Position 435
Moving the Machine 437
Troubleshooting 441
Paper Jams 442
Paper Jams in the Output Tray and Rear Side 443
Paper Jams in a Paper Source 444
Paper Jams That Occur Repeatedly 447
Problems with Printing Results 449
Toner Smudges and Splatters Appear 451
Streaks Appear 452
Printing Is Uneven 454
Printed Paper Is Blank 456
Smudge Marks Appear on the Edge of Printouts 457
Text or Images Are Blurry 458
Printouts Have Ghost Images 459
Printouts Are Faded 460
The Edge of the Page Is Not Printed 462
Colors or Stains Appear on the Background of Printouts 463
White Spots Appear 464
Smudge Marks Appear on the Back Side of Printouts 466
Printouts Are Skewed 467
Paper and Paper Feeding Problems 468
Paper Creases 469
Paper Curls 470
Paper Is Not Fed or Two or More Sheets Are Fed Together 471
Paper Drawer Does Not Fit in the Machine 472
Setting Up 473
The Machine Connected via WSD Port Is Not Displayed During Driver Installation 474
Cannot Connect to Wireless LAN 475
Network 476
Cannot Switch to Wireless LAN 477
Cannot Find the Print Server to Connect to 478
Cannot Connect to a Shared Printer 479
Cannot Find the IP Address of the Machine 480
AirPrint Does Not Work 481
Cannot connect with TLS encrypted communication 482
Printing 483
Cannot Print 484
Cannot Print (Wireless LAN) 485
Cannot Print (Wired LAN) 487
Cannot Print (USB Connection) 488
Cannot Print (via Print Server) 489
Printing Is Slow 490
Management Functions and Environment Settings 491
Cannot Access Remote UI 492
Changing the Volume of the Confirmation Sound and Warning Tone 493
Changing the Time Until Sleep Mode 494
Lost ID or PIN for the Administrator 495
Checking the Items That Can Be Configured on the Machine and Their Settings 496
A Message Appears 497
An Error Code Is Displayed 510
If the Problem Persists 515
Appendix 517
Manuals of the Machine 518
Using the User's Guide 519
Operation Examples When Using a Computer 521
Environmental Information, Regulations, and Standards 531
Notice 533
Trademarks and Copyrights 534
SIL OPEN FONT LICENSE 536

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