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Troubleshooting
Printing Is Slow
C0JS-0AL
It takes time until the first page is printed. The printing speed may be slower after continuous printing or printing on
narrow paper to allow for adjustments of the temperature or image quality of the machine.
In all other cases, an error may have occurred. Troubleshoot by checking the items below.
Check the Paper Orientation.
This symptom may occur depending on the paper orientation. Change the paper orientation if possible.
Loading Paper(P. 101)
Is Secure Print Enabled?
This symptom may occur when Secure Print is enabled. Use the procedure below to disable Secure Print.
The machine must be restarted to apply the settings.
Log in to Remote UI in Administrator Mode
[Settings/Registration]
[Secure Print Settings]
[Edit]
clear
the [Secure Print] checkbox
[OK]
restart the machine.
On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the
settings.
[Secure Print](P. 332)
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