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Troubleshooting
An Error Code Is Displayed
C0JS-0C1
If printing cannot be performed, an I-Fax cannot be received, or another error occurs, an error code (three-digit
number starting with "#") is displayed in the job log.
Select the error code from the list below, and check how to troubleshoot the problem.
#001 to #099
#037(P. 502)
#099(P. 502)
#401 to #499
#408(P. 502)
#701 to #799
#701(P. 503)
#752(P. 503)
#753(P. 503)
#766(P. 503)
#801 to #899
#802(P. 503)
#810(P. 504)
#816(P. 504)
#818(P. 504)
#819(P. 504)
#820(P. 504)
#821(P. 504)
#822(P. 504)
#827(P. 505)
#829(P. 505)
#852(P. 505)
#853(P. 505)
#861(P. 506)
#863(P. 506)
#901 to #999
#934(P. 506)
#995(P. 506)
●If the problem persists even after trying the troubleshooting methods, contact your dealer or service
representative.
If the Problem Persists(P. 507)
#037
Printing could not be performed due to the file size.
Reduce the File Size or Divide the File.
Optimize the file to make it smaller, or divide the file and then print it.
#099
The job was canceled.
This does not indicate a malfunction. Perform the operation again, as needed.
#408
The USB memory device may have been removed, or the USB memory device was formatted with an unsupported file
system.
Has the USB Memory Device Been Removed?
Confirm the orientation of the USB memory device, and insert it correctly into the machine.
Inserting and
Removing a USB Memory Device(P. 123)
Was the USB Memory Device Formatted with a Supported File System?
You can use a USB memory device with a FAT16 or FAT32 file system.
502