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Troubleshooting
#701
Authentication could not be performed due to incorrect entry of the Department ID or PIN. Alternatively, the user
attempted to perform an operation restricted with Department ID Management without entering the Department ID.
Enter the Correct Department ID and PIN.
If you lost your Department ID or PIN, contact the system administrator.
To Cancel Restriction, Change the [Department ID Management] Setting.
Log in to Remote UI in Administrator Mode
[Settings/Registration]
[User Management]
[Department
ID Management]
[Edit]
select the [Allow Print Jobs with Unknown IDs] checkbox
[OK]
On the control panel, select [Menu] in the [Home] screen, and then select [Management Settings] to change
the setting.
[Department ID Management](P. 381)
#752
The POP3 server name is not configured correctly, or the machine is not connected correctly to the network.
Configure the POP3 Server Name Correctly.
Preparing to Receive and Print I-Faxes(P. 142)
Check the Network Status and Settings.
If the machine is not connected to a network, reconfigure the network settings.
Checking the Network Status and Settings(P. 73)
Setting Up the Network(P. 42)
#753
The machine was unable to connect to the network due to a disconnected Ethernet cable.
Check That the Ethernet Cable Is Properly Connected.
#766
The certificate has expired.
Renew the certificate, or use a certificate that is not expired.
Managing and Verifying a Key and Certificate(P. 224)
Are the current date and time on the machine correct?
Check the date and time setitngs. If the settings are not correct, set the time zone, and then set the current
date and time.
Setting the Date and Time(P. 262)
#802
The POP3 server name is not set correctly.
When Receiving an I-Fax, Correctly Set the POP3 Server Name.
503