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Troubleshooting
Setting IEEE 802.1X(P. 222)
Managing and Verifying a Key and Certificate(P. 224)
Could not perform IEEE 802.1X authentication. Configure the information required for authentication.
The authentication method or authentication information of IEEE 802.1X is not set correctly.
Set the Authentication Method and Authentication Information (Keys and Certificates, Password, CA
Certificate) Correctly.
Setting IEEE 802.1X(P. 222)
Managing and Verifying a Key and Certificate(P. 224)
Could not perform IEEE 802.1X authentication. No reply from the destination.
The network connection may have a problem.
Check the Network Status and Settings.
●Check the Ethernet cable and switch status.
●Check the network key of the wireless LAN router, and configure the settings correctly on the machine.
Could not perform IEEE 802.1X authentication. The authentication server certificate has expired.
The server certificate sent from the RADIUS server has expired.
Check the Expiry Date of the RADIUS Server.
Setting IEEE 802.1X(P. 222)
Could not perform IEEE 802.1X authentication. The authentication server
certificate is incorrect.
A CA certificate that supports the certificate of the authentication server is not registered to the machine.
Check the Certificate Information of the Authentication Server, and Register a Supported CA
Certificate.
Setting IEEE 802.1X(P. 222)
Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority(P. 237)
Direct Connection terminated.
The connection with a mobile device was terminated.
Directly Connect Again.
Connecting a Mobile Device Directly to the Machine (Direct Connection)(P. 183)
Easy Conn. via PC ended due to timeout Device will restart.
30 minutes have elapsed since the start of the cableless setup mode without connecting to the computer.
Restart the Machine, and Start Cableless Setup Mode Again.
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