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Troubleshooting
Problems caused by non-Canon cart. not covered by warranty. Close: Press OK
The remaining amount of toner is not correctly displayed due to the use of a toner cartridge whose print quality
cannot be guaranteed.
Replace with a New Toner Cartridge.
Replacing the Toner Cartridges(P. 412)
For optimum print quality, using Canon genuine toner cartridges is recommended.
List of
Consumables(P. 419)
Set the correct authentication information.
The authentication method or authentication information of IEEE 802.1X is not set correctly.
Set the Authentication Method and Authentication Information (Keys and Certificates, Password, CA
Certificate) Correctly.
Setting IEEE 802.1X(P. 222)
Managing and Verifying a Key and Certificate(P. 224)
Set the information necessary for authentication.
The authentication method or authentication information of IEEE 802.1X is not set correctly.
Set the Authentication Method and Authentication Information (Keys and Certificates, Password, CA
Certificate) Correctly.
Setting IEEE 802.1X(P. 222)
Managing and Verifying a Key and Certificate(P. 224)
The authentication server certificate has expired.
The server certificate sent from the RADIUS server has expired.
Check the Expiry Date of the RADIUS Server.
Setting IEEE 802.1X(P. 222)
The authentication server certificate is incorrect.
A CA certificate that supports the certificate of the authentication server is not registered to the machine.
Check the certificate information of the authentication server, and register a supported CA certificate.
Setting IEEE 802.1X(P. 222)
Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority(P. 237)
The memory is full.
Printing cannot be performed due to insufficient available memory. If there is data waiting to be printed, wait until the
processing is completed.
Reduce the File Size or Divide the File.
Optimize the file to make it smaller, or divide the file and then print it.
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