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What can be accessed when the watch is locked?
When locked, you can still view the time, but accessing the menu and other features requires unlocking the watch with
your PIN.
During training, the watch will remain unlocked even if the backlight turns off or skin contact is not detected. This allows
you, for example, to mount the watch on your bike's handlebars without it locking due to the lack of skin contact.
You can also manually sync your watch with the Flow app by pressing and holding the button on your watch, even when the
watch is locked
What if I enter the wrong PIN or forget my PIN?
If you enter an incorrect PIN three times in a row, your watch will lock for one minute. Continued incorrect attempts will
increase the wait time to five minutes. After multiple failed attempts, the watch will prompt you to reset the PIN by
performing a factory reset.
If you cannot remember your PIN, it is recommended to factory reset your watch and set a new PIN code. Resetting the
watch back to factory settings empties all personal data and settings from the watch, and you will need to set it up again
for your personal use. All data that you have synced from your watch to your Flow account is safe. It is recommended to
sync your watch with the Flow app before performing a factory reset. You can start the sync manually by pressing and
holding the button on your watch, even when the watch is locked. For detailed instructions, see Syncing.
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