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Do not disturb mode is on. When do not disturb is switched on, you will not get any notifications or call
alerts. Also, the backlight activation gesture is disabled.
Vibrating alarm is set. To set the alarm, go to Timers > Alarm.
Your paired phone is disconnected and you have notifications and/or music controls turned on. Check
that your phone is within Bluetooth range from your watch and Bluetooth is enabled on your phone.
Button lock is on. You can unlock the buttons by pressing and holding the LIGHT button.
Restarting and resetting
If you experience problems with your watch, you can try restarting it. Restarting the watch will not delete any of the
settings or your personal data from the watch.
To restart the watch
1. On your watch, press the BACK button, and go to Settings > About your watch.
2. Scroll all the way down and choose Restart your watch.
You can also restart your watch by pressing and holding the BACK and DOWN buttons simultaneously for 10 seconds.
To reset the watch to factory settings
If restarting your watch didn't help, you can reset the watch back to factory settings. Note that resetting the watch back to
factory settings empties all personal data and settings from the watch, and you will need to set it up again for your personal
use. All data that you have synced from your watch to your Flow account is safe. You can do the factory reset via FlowSync
or from the watch.
Factory reset via FlowSync
1. Go to flow.polar.com/start and download and then install the Polar FlowSync data transfer software onto your
computer.
2. Connect your watch to the computer’s USB port.
3. Open settings in FlowSync.
4. Press the Factory Reset button.
5. If you use Flow app to sync, check the list of paired Bluetooth devices on your phone, and remove your watch from
the list if it's there.
Factory reset from the watch
1. On your watch, press the BACK button, and go to Settings > About your watch.
2. Scroll all the way down and choose Reset data.
After resetting back to factory settings you need to set up your watch again, either via mobile or computer. Just remember
to use the same Polar account in the setup you've used before resetting.
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